Privacy Policy, Terms, and Disclaimer

1. Commitment to Data Privacy

Barangay San Jose is committed to protecting the privacy and personal information of all users of the Web-Based Barangay System. This Privacy Policy explains how personal data is collected, used, stored, and protected in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Information Collected

The system collects only information necessary for legitimate barangay operations, including:

• Personal Information: Full name, residential address, contact number, email address, birthdate, and other relevant resident details.
• Identification and Supporting Documents: Barangay ID information and other documents required for verification and service processing.
• System and Transaction Records: Account registration details, login history, document requests, complaints, blotter records, appointment schedules, payment submissions, notifications, and system-generated action logs.

3. Purpose of Data Collection

Personal data collected through the system is used exclusively to:

• Process barangay document requests, permits, and clearances.
• Verify resident identity and eligibility for services.
• Manage complaints, blotter reports, appointments, and transactions.
• Send SMS or email notifications related to system activities and announcements.
• Generate administrative reports for monitoring, auditing, and decision-making.

Data is not used for purposes outside barangay operations.

4. Data Security Measures

To protect personal information, the system implements the following security measures:

• Encryption of sensitive data.
• Secure authentication mechanisms and role-based access control.
• Restricted access to personal data limited to authorized barangay officials and employees.
• System logging and regular backups to maintain data integrity and accountability.

These measures are designed to reduce risks of unauthorized access, loss, or misuse of personal data.

5. Data Sharing and Disclosure

Barangay San Jose does not sell or misuse personal information. Data may only be disclosed when necessary and lawful, including to:

• Authorized barangay officials and employees for service processing.
• Relevant local government units for official transactions.
• Law enforcement or government authorities when required by law.

All disclosures comply with applicable data privacy laws and regulations.

6. Data Subject Rights

In accordance with RA 10173, users have the right to:

• Access their personal data held by the system.
• Request correction of inaccurate or outdated information.
• Request deletion or restriction of data, subject to legal and operational requirements.
• File a complaint with the National Privacy Commission (NPC) in case of data privacy concerns.

7. Consent

By registering and using the Web-Based Barangay System, users voluntarily provide consent to the collection, processing, and storage of their personal data as described in this Privacy Policy.

8. Updates to This Policy

Barangay San Jose reserves the right to update this Privacy Policy when necessary. Continued use of the system after changes are posted constitutes acceptance of the updated policy.

1. Acceptance of Terms

By accessing and using the Web-Based Barangay System of Barangay San Jose, the user agrees to comply with these Terms and Conditions. If the user does not agree, access to the system and its services should be discontinued.

2. Authorized Users

The system is intended for residents of Barangay San Jose and authorized barangay officials and employees. Users must register using accurate, complete, and truthful information. Access to system features is subject to verification and assigned user roles.

3. User Account Security

Users are responsible for safeguarding their login credentials, including passwords and one-time passwords (OTPs). Any activity conducted through a registered account is deemed the responsibility of the account holder. Suspected unauthorized access must be reported immediately to barangay authorities.

4. Proper Use of the System

The system shall be used solely for legitimate barangay-related services and transactions. Users agree not to:

• Provide false or misleading information.
• Impersonate another individual.
• Attempt unauthorized access to data or system functions.
• Disrupt or misuse system operations.

Violations may result in suspension or restriction of system access, subject to barangay discretion.

5. Barangay Transactions and Requests

All requests submitted through the system, including document applications, complaints, blotter reports, appointments, and payments, are subject to review, verification, and approval by authorized barangay personnel. Submission of a request does not guarantee approval.

6. System Availability

While the barangay aims to maintain reliable system access, temporary unavailability may occur due to maintenance, technical issues, or unforeseen circumstances. The barangay shall not be held liable for delays or service interruptions beyond its reasonable control.

7. Data Privacy and Protection

Personal information collected through the system is processed in accordance with the Data Privacy Act of 2012 (RA 10173) and the system’s Privacy Policy. By using the system, users acknowledge and consent to the collection and processing of their data for legitimate barangay operations.

8. Changes to the Terms

Barangay San Jose reserves the right to modify these Terms and Conditions when necessary. Continued use of the system after updates are posted constitutes acceptance of the revised terms.

The Web-Based Barangay System of Barangay San Jose is provided to support and improve barangay services through digital means. While the barangay strives to ensure that the information, services, and system functions are accurate and reliable, Barangay San Jose makes no guarantees regarding the completeness, accuracy, or availability of the system at all times.

All transactions and submissions are subject to verification and approval by authorized barangay officials. Use of the system does not guarantee approval of applications, issuance of documents, or resolution of complaints.

Barangay San Jose shall not be held liable for delays, service interruptions, or technical issues arising from system maintenance, technical limitations, network disruptions, or circumstances beyond reasonable control. Users are responsible for ensuring that the information they provide is accurate and truthful.

The system may contain links, notifications, or references intended solely for official barangay communication. Barangay San Jose is not responsible for any misuse of information caused by unauthorized access resulting from user negligence, including failure to secure account credentials.

By accessing and using the Web-Based Barangay System, users acknowledge and agree to this Disclaimer.